Applied AI
AI that does one specific job inside your system, rather than a demo.
Document reading, data extraction, prediction and language features, built into the software you already run. We have shipped OCR, data-management and visualisation systems; the free consultation gives you a straight answer on whether AI belongs in yours.
- 5OCR, data and visualisation systems
- 43systems delivered in total
- 18sectors
- 12years building
What you get
Less repetitive work, patterns you can act on, and a product that adapts to its user.
Three things applied AI can do for an organisation, and the condition attached to each.
- Automation
Repetitive work handled by software, reviewed by your people.
Classification, extraction and routing tasks automated, with a human check kept wherever a wrong answer would be expensive.
- Insight
Patterns in your data you can act on.
Models trained on your own records to forecast demand, flag anomalies or surface trends. We measure the accuracy and report it to you, so you are never asked to take it on faith.
- Experience
Search, recommendations and interfaces that adapt to the user.
Smarter search, personalised content and assistants inside your existing product, with the plain version kept as a fallback.
Services
Four kinds of AI work, each delivered so your team can keep it running.
Models come with their training pipeline; integrations come with documented data handling. Nothing you receive needs us in order to keep running.
Machine learning models
Custom models trained on your data for prediction and automation, delivered with the training pipeline so your team can retrain them as the data changes.
Natural language processing
Text analysis, sentiment detection and conversational interfaces over your documents and support channels.
Computer vision
Image recognition, object detection and visual inspection. Our OCR library API already reads text out of images for other systems.
AI integration
Existing models and third-party AI APIs wired into the applications you already run, with the data flows documented and access under your control.
Use cases
Where it pays off, and where we will tell you it does not.
Six problems AI is good at. If a rules-based system or a spreadsheet would do the job, the consultation will say so.
- Forecasting
Predictive analytics
Forecast demand, behaviour and outcomes from your historical data.
- Support
Chatbots and assistants
Answer routine questions at any hour with context-aware responses, and hand off to a person when the question is not routine.
- Documents
Document processing
Extract and classify data from forms, invoices and scanned documents. This is the OCR work we have already shipped.
- Personalisation
Recommendation systems
Personalised content and product suggestions inside your own platform.
- Manufacturing
Visual quality inspection
Defect detection from camera images on a production line.
- Risk
Fraud and anomaly detection
Flag suspicious transactions or records as they happen, for a person to review.
Work in this area
Where we have already done this.
5 of our 43 delivered systems involve OCR, data management or visualisation: the groundwork applied AI is built on. They come from four sectors; the full list is on the work page.
- OCR Library APITechnologyAn API library for optical character recognition: text and data extracted from images for other systems to use.Prooffice Sdn Bhd
- Data Management and Statistical for MobileGovernmentAn internal Android app for ministry staff to manage energy, green-technology and water statistics in the field.Kementerian Tenaga, Teknologi Hijau dan Air (KeTTHA)
- Sistem Semakan E-ConsentGovernmentAn internal web application for the Kuala Langat District Land Office to manage e-consent records and data.Pejabat Tanah Daerah Kuala Langat
- Internal Pricing, Safety Records and Incident ManagementOil & GasAn internal system for threat analysis, GSE pricing and incident management at a refinery.Hengyuan Refining Company Berhad (HRC)
- 3D House Display ARReal EstateAugmented-reality 3D house models displayed over DBI's property brochures.DBI Properties
How we work
Five stages. You receive something you own at each.
Insight
A written scope and the findings behind it.
Strategy
The specification and architecture, with a fixed price for phase one.
Build
Working software every sprint, in your own repository.
Launch
The production release and the tests that verify it.
Support
Documentation, a warranty, and named response times if you want them.
Start with a free consultation on your system.
Bring the process you want automated, or the data you suspect has something in it. We spend a working session on it and you leave with written findings, including a plain answer on whether AI is the right tool.